Public Relations: Membangun Komunikasi Internal dalam Perusahaan


Author (s)

(1) * Yugih Setyanto   (Universitas Tarumanagara Jakarta)  
(2)  Paula T. Anggarina   (Universitas Tarumanagara Jakarta)  
(*) Corresponding Author


Public relations had a management function within the company. The process of public relations entirely refers to a managerial approach consisting of fact finding, planning, communications and evaluation. In addition, public relations also runs internal activities to build good communication between the parties involved in the company to create a conducive working atmosphere. Internal communication within the company becomes an important element in creating a good working climate especially in companies whose employees have diverse cultural and social backgrounds. This paper discussed public relations in support of internal communication in the company.


public relations, management function, internal communication

Full Text: PDF


Ardianto, S. S. (2010). Dasar–Dasar public relation. Bandung: PT. Remaja Rosdakarya.

Farrant, J. (2003). Internal communications. Thorogood.

Gillis, T. L. (2006). The IABC handbook of organizational communication a guide to internal communication, public relations, marketing, and leadership. Jossey-Bass A Wiley Imprint.

Gregory, A. (2004). Public relations dalam praktek edisi 2. Surabaya: Erlangga.

Heath, Robert L & W. Timothy Coombs. (2006). Todays’s public relations: An introduction. California: Sage Publications.

Prayudi. (2012). Public relations stratejik. Surabaya: Komunikasi UPN Press.

Sukoco, B. M. (2007). Manajemen administrasi perkantoran modern. Surabaya: Erlangga.

Article View

Abstract views : 364 times | PDF files viewed : 271 times

Dimensions, PlumX, and Google Scholar Metrics



  • There are currently no refbacks.

Copyright (c) 2018 KANAL: Jurnal Ilmu Komunikasi

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.