Issue Title
Vol 2, No 1 (2014): March Pengaruh Kualitas Pelayanan terhadap Kepuasan Publik di Kantor Radio Republik Indonesia, Malang Abstract  PDF
Nunuk Harianti, Taher Alhabsy, Soekarto Soekarto
Vol 1, No 1 (2013): March Upaya Optimalisasi Kualitas Pelayanan Publik dalam Pelayanan Kartu Tanda Penduduk Elektronik di Kantor Kecamatan Gedangan Abstract  PDF
Haryono Haryono, Wahyu Eko Pujianto
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