Issue Title
Vol 1, No 2 (2014): September Pengaruh Kualitas Layanan terhadap Kepuasan Mahasiswa Program Pascasarjana Magister Manajemen STIE ABI Surabaya Abstract  PDF
Sujadi Kusdiyantoro
Vol 1, No 1 (2014): March Persepsi Masyarakat terhadap Kualitas Pelayanan di Terminal Arjosari Kota Malang Abstract  PDF
Mohammad Maskan, Alifiulahtin Utaminingsih, Bambang Soepeno
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