|Vol 1, No 2 (2014): September||PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN MAHASISWA PROGRAM PASCASARJANA MAGISTER MANAJEMEN STIE ABI SURABAYA||Abstract PDF|
|Vol 1, No 1 (2014): Maret||PERSEPSI MASYARAKAT TERHADAP KUALITAS PELAYANAN DI TERMINAL ARJOSARI KOTA MALANG||Abstract PDF|
|Mohammad Maskan, Alifiulahtin Utaminingsih, Bambang Soepeno|
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